St. Gertrude's Health Center in Shakopee has been awarded My InnerView’s Excellence in Action award, a national honor recognizing exemplary nursing home quality care and service.
The award, which is presented annually, recognizes those nursing homes that have made a commitment to continuous quality improvement and have successfully made quality a priority to better serve their customers’ needs.
“I am proud to congratulate St. Gertrude's Health and Rehab on their well-deserved recognition,” said Patti Cullen, CEO and president of Care Providers of Minnesota. “Clearly St. Gertrude's Health and Rehab demonstrates a commitment to a top goal of our profession — improving the quality of care and quality of life for Minnesota's elderly citizens."
My InnerView, a research and quality-management company, provides the senior care profession with tools to measure, benchmark and improve performance.
This year’s award was presented to My InnerView customers who completed a resident or family satisfaction survey in 2007, had a minimum 30-percent response rate and scored in the top 10 percent of qualifying facilities on the question, “What is your recommendation of this facility to others?” in terms of the percent of respondents rating the nursing home as “excellent.”